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Chartwells Catering - ParentPay update

We look forward to welcoming students back to school in the week ahead. As mentioned in previous messages this summer, the Chartwells catering service will be open to Secondary and Sixth Form students again now that COVID-19 restrictions have been relaxed. Students who have not used the canteen before will complete their fingerprint registration on their first day of school, which will then enable cashless payment at the checkout.

If you have set up your Chartwells ParentPay account, your child’s purchases will be recorded as soon as they start to use the service. We regret those purchases will not be visible to you online for a short period due to a technical issue we hope will be corrected next week.

If you have not yet set up your Chartwells ParentPay account, please refer back to the activation letter and messages we sent in July and August if you would like to do so now – it’s never too late.  Alternatively, your child can bring cash to load onto their account if they wish.

If for any reason you have not received your Chartwells ParentPay activation letter, please contact Clare Stevens, Chartwells Catering Manager via u96254@compass-group.co.uk who will be able to re-send you the relevant details.

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