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The staff at our school are committed to providing a safe place for all students, and a place where they can feel confident, have ambition and succeed.

The welfare of our students is paramount and at the centre of all we do.

Lisa West is our Designated Safeguarding Lead; Assistant Principal and our Senior Safeguarding Officers are Jenny Blaize, Lisa Tennet and Katy Williams. 

The team is made up of Andy Fisher and Nicola Cairns from Primary and all Performance Leaders across the secondary phase.  Our Attendance Officer and representatives from our DSP and Aspire Team (formally Lead Learners) departments complete the team. 

Our safeguarding team holds weekly meetings to ensure matters are dealt with expeditiously and within current guidelines.

Our safeguarding policy is centred around the fact that everyone has a responsibility to safeguard our school community, students and staff alike, and our staff receive regular training and updates.  Section 175 of the Education Act 2002 ensures our statutory duty is met promoting the welfare and safety of students and assisting in ensuring the best possible outcomes are achieved.

Child Protection is key to ensuring both the health and wellbeing of our students.  We work closely with colleagues from the Multi-Agency Safeguarding Hub to guarantee we protect our students who are at risk of or are suffering significant harm.

Reporting a safeguarding concern

If you have any concerns regarding any child or young person currently enrolled at our school, please email the Safeguarding Team on, or alternatively call our Designated Safeguarding Lead on 01604 264321.

Are you a student at Caroline Chisholm School and have concern for the welfare of yourself or someone you know?  You can get someone to listen to you, provide you with some advice and support.  Email the safeguarding team on 

We work discreetly and confidentially with students and families.  Don't hesitate to contact us. 

For additional advice and support, please visit: NSPCC | The UK children's charity | NSPCC

Student Poster: Safeguarding - Who can I talk to?

Useful safeguarding telephone numbers:

Police Emergency 999
Non-Emergency 101
Childline 0800 111
CAMHS Crisis Team 08457 909090
Child Abuse Helpline 0808 800 5000
Samaritans 116 123
MASH (Multi-Agency Safeguarding Hub) 0300 126 7000
NSPCC (Currently providing a 24hrs FGM helpline) 0800 028 3550
Refuge - National Domestic Abuse 0808 200 0247
Addiction Helpline 0808 163 9632
Drug Support Line 01708 765200
National Association for Children of Alcoholics (NACOA): 0800 358 3456

Southall Black Sisters

(Resource centre offering information advice and practical help to black and minority ethnic females, also specialising in forced marriage)

0208 571 0800
Lowdown (11-25yrs)

01604 634385 (Mon-Fri)

NGAGE (Drugs and Alcohol) (10-18yrs)

01604 633848
Mind (11-18yrs)

0300 123 3393

Service Six (5-18yrs range depending on service)

01933 277520

Giveusashout 85258 (Text - Shout) (24hrs)
YoungMinds 85258 (Text - YM) (24hrs)
CHATHEALTH (11-18yrs) 07507 329600

Useful websites and resources:


CAMHS offers a free website that was created for young people, carers and professionals to pool together lots of helpful resources from across the internet that are available to help support your mental health and well-being.


CEOP is a law enforcement agency and is here to help keep children and young people safe from sexual abuse and grooming online. We help thousands of children and young people every year who have been in a similar situation to you. 


Childline is a counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC.

Family Lives

Family Lives provides a website which has a live chat line for parents and offers advice on mental health/eating disorders/body image etc.

Internet Matters

Internet Matters offers expert support and practical tips to help children benefit from connected technology and the internet safely and smartly.

They also have lots of online safety resources featuring our parents’ guides and a host of resources to support parents and teacher to help children stay safe online.


The National Society for the Prevention of Cruelty to Children (NSPCC) are the UK's leading children’s charity campaigning and working in child protection.

They provide support and tips to help you keep children safe. From advice on children’s mental health to staying safe online, support for parents and what to do if you’re worried about a child.


Online safety

Guides for parents/carers on the most popular platforms and apps children tend to access.